Our Legal Terms, Your Account Rights

Using jaya911 means you accept these terms as they stand on the date you access the platform. Eligibility is tied to your location and local law — if online gaming is restricted where you are, these terms do not override that restriction and access may not

1. 1

   be available to you. We update these terms when the platform changes, and the version shown on this page is always current. Payments processed through bKash, Nagad, or Rocket are subject to both our account policy and the relevant wallet provider's own terms. Deposits clear once

2. 2

   the mobile wallet confirms the transfer on your end — we do not hold funds in a separate pool; they sit on your account wallet and are visible immediately after confirmation. Withdrawal requests go through an account verification step before release, which means we check that

3. 3

   the wallet number on file matches the one you used to deposit. If they do not match, we hold the request and contact you through the support channel registered on your account. Accounts inactive for an extended period may be subject to review under our dormancy

4. 4

   policy. Any dispute about a transaction is handled first through our support team; unresolved cases follow the process set out in the applicable jurisdiction's consumer rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.