Reference

How jaya911 Handles Your Privacy Policy

This page sets out what we collect when you open a jaya911 account, how we use it to run your wallet and login, and who can see it.

Account dataWallet recordsDevice logsSupport history
jaya911 How jaya911 Handles Your Privacy Policy
HOW WE PROTECT IT

Data Security Behind Your jaya911 Account

Login Protection

Your password and session tokens are stored separately from your wallet history, and repeated failed logins trigger extra checks before your account opens again.

Wallet Verification

Deposits through bKash, Nagad or Rocket are matched against the account number you registered with, so a transaction only clears to your own wallet, not a shared one.

Retention Practice

We keep account and transaction records only as long as needed to run support cases and meet requirements tied to your local law and eligible region.

Requesting Changes

You can ask us to update or remove personal details tied to your account by reaching support — we'll confirm your identity before any change is made.

REACH OUT ANYTIME

Questions About Your Data Get Answered Here

Live Chat Ask about your stored account data or a wallet transaction directly through live chat — this is the quickest way to reach someone about your privacy settings.
Support Email Send a written request if you want a copy of your account data, a correction, or details on how your bKash or Nagad transaction history is kept.
In-App Help Open the help section from your account menu on mobile or desktop to find privacy-related answers without leaving your session.

Common Questions About This Policy

We store your phone number, login credentials, and the wallet details used for bKash, Nagad or Rocket transactions, along with basic device and session information.

We don't sell your data to outside marketers. Information is used internally to run your account, verify wallet transactions and respond to support requests.

Yes, contact support with your request and we'll verify your identity before updating or removing personal details tied to your account.

Transaction records are matched to your registered wallet number and kept within our account systems, used only for balance tracking and dispute checks.

Yes, your session carries over using the same stored login details, and repeated failed attempts trigger extra verification before access resumes.

Data handling depends on your local law and eligible region, so availability and specific protections can differ depending on where you're accessing jaya911 from.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.